So I’ve been out in the big bad professional world for almost three decades. All of my professional life has been spent working in post sales support roles.  I started way back in 1989 with my first technical role fixing electronic test equipment down to component level, through telecom support, unix networking, wan optimisation and then into lower management. For the past 12years I’ve had various leadership roles but next month I reach a new level when I take on the position of Global VP of Support. It’s a milestone I wish Mam & Dad were around to see. It’s a proud moment for me. Hard work, and a lot of humanity, really does pay off.